PRIVACY POLICY
At Origin & Objects, we value trust as much as we value craft. This Privacy Policy explains how we collect, use, and protect your personal information when you visit or make a purchase from our website.
By using our site, you agree to the practices described below.
INFORMATION WE COLLECT
When you interact with Origin & Objects, we may collect the following information:
- Personal details such as your name, email address, phone number, billing and shipping address
- Order information including products purchased, payment method, and transaction details
- Technical information such as IP address, browser type, device information, and site usage data
- Communication details when you write to us or sign up for updates
We collect only what is necessary to fulfil your order, communicate clearly, and improve your experience.
HOW WE USE YOUR INFORMATION
Your information helps us to:
- Process and fulfil your orders
- Communicate with you about your purchase, shipping, or support requests
- Share updates, studio notes, or newsletters (only if you’ve opted in)
- Improve our website, products, and services
- Meet legal, regulatory, or accounting requirements
We do not sell or trade your personal information.
COOKIES & BROWSING DATA
Our website uses cookies and similar technologies to help us understand how visitors use the site and to ensure it functions smoothly.
Cookies help us:
- Remember your preferences
- Analyse site traffic and performance
- Improve navigation and usability
You can manage or disable cookies through your browser settings. Please note that some features of the site may not function fully if cookies are disabled.
SHARING YOUR INFORMATION
We share your information only with trusted third parties who help us operate our business, such as:
- Payment processors
- Shipping and logistics partners
- Website and analytics service providers
These partners access your information only as needed to perform their services and are required to handle it securely.
INTERNATIONAL ORDERS
If you place an international order, your information may be processed or transferred outside your country of residence to fulfil delivery and payment requirements. We take reasonable steps to ensure your data is handled with appropriate safeguards.
DATA SECURITY
We take reasonable and thoughtful measures to protect your personal information. While no system is entirely immune, we work to ensure your data is handled securely and responsibly.
YOUR RIGHTS
You have the right to:
- Request access to the personal information we hold about you
- Ask for corrections or updates to your information
- Withdraw consent for marketing communications at any time
To exercise these rights, please write to us using the contact details below.
DATA RETENTION
We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required by law.
CHANGES TO THE POLICY
From time to time, we may update this Privacy Policy to reflect changes in our practices or legal requirements. Updates will be posted on this page and take effect immediately.
CONTACT
If you have questions about these terms, please write to us at:
hello@originandobjects.com
We’re always happy to clarify, thoughtfully and transparently.