FREQUENTLY ASKED QUESTIONS
ABOUT OUR PRODUCTS
Yes. All our garments are made to order. Each piece is created after your order is placed, allowing us to work in small batches, reduce excess, and honour the pace of handwoven making
Yes. All our fabrics are handwoven using traditional looms, often in small weaving clusters across India. This means each textile carries subtle variations in texture, weight, and colour — part of the fabric’s living character.
We photograph each piece carefully, but because we work with natural fibres and handwoven textiles, slight variations can occur. Screen displays may also differ across devices. These nuances are not faults — they are signatures of the craft process.
Yes — and beautifully so. Natural fibres soften with time, developing a lived-in ease. With mindful care, garments age gently and naturally.
SIZING & FIT
Each product page includes a Fit & Sizing section and a Size Guide. If you’re unsure, we encourage you to write to us before ordering — we’re happy to help you choose thoughtfully.
At the moment, we do not offer custom sizing beyond the sizes listed. Our silhouettes are designed with ease and movement in mind, allowing flexibility across body types.
ORDERS& PRODUCTION
Most of our pieces are made to order, and are shipped within 10–15 working days from order confirmation.
You’ll receive shipping confirmation once your piece is ready to travel.
If you need to cancel or change your order, please contact us within 24 hours of placing it. After this window, your garment may already be in production and changes may not be possible.
SHIPPING
Yes. We offer free shipping across India. Delivery timelines vary depending on location and connectivity.
Yes, we ship internationally via trusted courier partners. Delivery timelines and shipping charges vary by destination and order weight. Please refer to our Shipping page for full details.
International orders may be subject to customs duties, local taxes, or import fees, which are not included in your order value and vary by country. These are the responsibility of the customer.
RETURNS & EXCHANGES
Because most of our garments are made to order, we do not offer refunds.
Yes, exchanges may be possible if something isn’t quite right. Requests must be raised within 3 days of delivery, and garments must be unworn, unwashed, and returned with tags intact.
Please refer to our Returns & Exchanges page for full conditions.
No. All Sample Sale items are final sale and are not eligible for cancellation, return, or exchange.
CARE & LONGEVITY
Each garment comes with a care label, and we also share detailed guidance on our Care & Longevity page. In general, gentle washing, shade drying, and mindful storage help preserve texture and colour.
Natural and hand-dyed fabrics may release excess dye in early washes. This is a natural settling process and not a defect. Washing separately at first is recommended.
SUPPORT & CONTACT
If there’s been an error on our side, please write to us within 3 days of delivery with images and details. We’ll review and guide you with care.
You can reach us at
hello@originandobjects.com
We aim to respond thoughtfully and promptly.
We design slowly.
We make with care.
And we believe thoughtful questions deserve clear, human answers.