Refund policy
Size Exchanges & Style Exchanges
Domestic orders may be exchanged within 7 days of delivery, subject to availability.
Exchanges may be made for:
- Another size of the same style
- Another style of equal or greater value
If the replacement item is of a higher value, the difference must be paid before dispatch.
To be eligible for exchange, garments must be:
- Unworn and unwashed
- Unaltered
- Returned with original tags and packaging
One exchange per order is permitted.
Customers are responsible for return shipping costs for exchanges. Replacement shipping within India is complimentary.
Exchanges are subject to inspection upon receipt.
Refunds
We do not offer refunds except in the case of damaged or incorrect items.
Sample sale, archive sale and promotional sale purchases are final and cannot be returned or exchanged.
Damaged or Incorrect Item
If you receive a damaged or incorrect item, please contact us within 48 hours of delivery with photographs and your order details.
If the error is ours, we will arrange a replacement and cover the associated shipping costs.
Craft Characteristics
Our garments are made using handwoven and handcrafted textiles.
Natural variations in texture, weave, colour depth and surface character are part of the beauty of these materials and are not considered defects.
Slight variations in measurement may also occur due to the handcrafted nature of the garment.
Need Help Choosing a Size?
We're happy to help you choose the right size before placing your order.
Please write to us at care@originandobjects.com and we will help you find the best fit.
Contact
For assistance with sizing, shipping or your order, please write to us at: